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Services

Some of the most common ways in which Andy has been able to help clients have been:

1. Initial review of the end to end service process to identify scope for improvement of both cost and service, (including ‘quick wins’) and then implementing those changes.
2. Determining key performance indicators and cost ratios and comparing those with industry benchmarks.
3. Managing tender processes to find the most suitable outsourced service providers, including price and contract negotiation and project managing implementation of the service.
4. Investigation into new software options and assessing the most appropriate choice.
5. Ongoing management of outsourced service providers, ensuring service levels are met at appropriate cost levels.
6. Reviewing inventory management and supply chain efficiencies.